Transport Authority introducing ‘Travel Pal’ mobile app in January

Come January, the Transport Authority will be launching the ‘Travel Pal’ application (app), which will enable commuters to use their mobile devices to scan the registration plates of units used as public passenger vehicles (PPV), to verify if they are licensed by the agency.

This was announced by Transport and Mining Minister Robert Montague during Tuesday’s launch of the ‘Drive Safe’ app at the ministry’s offices on Maxfield Avenue in Kingston.

Montague said Travel Pal will also allow users to share information on their location with family and friends when using a PPV, “so that if anything happens to you, we can track the vehicle”.  

Montague advised that the app will have a panic feature, linked to the police 119 system, “[so that] if you are in the vehicle and something happens, you can hit the button and the police will know exactly where you are”.

Additionally, commuters will be able to rate operators’ service or file a complaint if dissatisfied.

Montague said the app is a security mechanism that “gives commuters the tools to make their journeys safer”, adding that “we are empowering [persons] to make wiser decisions in selecting licensed public transportation”. 

The initiative is part of the ministry’s 16-point plan, geared at reforming the public transportation system.

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