Tempers flared at the Barbados Licensing Authority yesterday as several people seeking to take driving tests could not be accommodated.
Frustrated learner drivers called in the media at The Pine, St Michael state agency after having to wait for hours. They also complained about the “poor” service and lack of communication skills of some staffers.
When a NATION team arrived around midday, the front desk area was filled to capacity and people were on the outside still waiting to be taken out by testing officers.
“People have permits that out (expire) tomorrow and came to do their test, which getting push back to two months or 2020,” said one of the learner drivers. “But we are not getting refunded; we have to go and get the permit extended and out $80.”